Full-Service Debris Removal
What is Private Property Debris Removal?
Private Property Debris Removal is a State of New Mexico coordinated program to remove debris from flood impacted properties. To take advantage of the program, residents must provide access to their properties by completing a Right of Entry (ROE) form. Debris cannot be removed until after Right of Entry forms are completed, signed, and submitted.
If you have questions about the program, call our Disaster Case Managers at 505-670-4662, option 4.
How program works and Frequently Asked Questions
You can submit your completed ROE to the state in the following ways:
- In Person: State Disaster Case Managers can support residents with filling out their ROE at the Disaster Resource Center located at the ENMU-Ruidoso Annex, 709 Mecham Dr. It is open daily from 9 a.m. to 7 p.m.
- By Email: Residents can email the completed form to dhsem-dcm@dhsem.nm.gov.
How does insurance coverage impact eligibility for State debris removal program?
- All residents – including those who have insurance – are eligible for the debris removal program as long as they were impacted by the fire or subsequent floods.
- In accordance with Federal regulations, the State must prevent “duplication of benefits,” which means that you cannot receive an insurance payment for debris removal if the State provided debris removal on your property. To prevent a violation with this policy, we will work with you and your Provider to repay the State for costs associated with services on your property.
- Any insurance payment back to the State Full-Service Debris Removal Program will be for debris removal only. You will still be entitled to keep and use all other insurance payments for services not covered through the State program.
- Our priority is getting services to your property now so that the insurance process does not slow down removal of hazardous material from impacted areas. For this reason, we will not wait for resolution of insurance issues prior to providing debris removal services. At this stage, all you need to do is notify DHSEM if you have or may receive insurance for debris removal via email at DHSEM-DCM@dhsem.nm.gov, and we will follow up with you directly to take any next steps which may be required.
How do I check the status of my ROE?
- You can check in on the status of your ROE by contacting the DHSEM call center at 505-670-4662, or by visiting our Disaster Case Management Team in person at the Horton Complex at 237 Service Rd. Ruidoso NM 88345.
What types of debris will the state remove?
- Household hazardous waste
- Vehicles: cars, boats, trailers, RVs, ATVs, motorcycles, motorhomes, farm equipment, construction equipment, etc.
- Underground structures: basement, root cellar, wells, mine shafts, former or active buried trash and debris piles
- In burn scar area, 6 inches of dirt will be removed in addition to surface debris. In some situations, additional soil be removed. Some examples are:
- Two-story houses because debris may drop deeper into the soil. When removing debris, crews will dig out the ash and debris-filled sections until they hit relatively clean soil. Once they it clean soil, six inches is removed as specified in the Right of Entry.
- If there are deep footings (which is common on hillsides and cliffsides, as well as rivers/streams), or if they have extra concrete that make the foundations larger, there may be a larger depression left after debrsi removal.